- Introduction
Welcome to Vavila Synergy Limited. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our hotel real-time booking and property listing platforms.
- Information We Collect
2.1 Personal Information
We may collect the following personal information when you use our services:
- Name
- Contact information (email address, phone number)
- Payment information (credit card details)
- Identification documents (passport, driver’s license)
- Booking history 2.2 Non-Personal Information
We may also collect non-personal information such as: - Browser type
- IP address
- Device information
- Website usage data
- How We Use Your Information 3.1 Providing Services
We use your personal information to:
- Process and manage your bookings
- Communicate with you regarding your reservations
- Facilitate property listings
3.2 Improving Services
We may use non-personal information to:
- Analyze usage patterns
- Enhance our website and services
- Develop new features
3.3 Marketing and Communication
With your consent, we may use your personal information to:
- Send promotional materials
- Inform you about special offers and updates
- Sharing Your Information
4.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us in:
- Payment processing
- Customer support
- Marketing efforts
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- Security of Your Information
We implement various security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure servers
- Regular security audits
- Your Rights
You have the right to:
- Access your personal information
- Request correction of any inaccuracies
- Request deletion of your information
- Opt-out of marketing communications
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your browsing experience
- Analyze site traffic
- Personalize content and advertisements
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked websites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Vavila Synergy Limited
Email: Vavilaapp@gmail.com
Phone: 09011864131
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Vavila Synergy Limited.